Business Process Training and DesignOur consultants can undertake benchmarked reviews of existing processes to update them and create training and user guides.In addition, our consultants can also document new processes end to end and develop appropriate training resources and user guides. This can include conducting train the trainer workshops. We can review existing training processes and evaluate training needs to align them with current legislation and your business strategies. This will also include developing and conducting train the trainer workshops. Conflict Management and Change ManagementOur consultants can advise clients on the development of tailored conflict management programs for your workplace. This can be developed as part of a change management program to enable your staff to securely cope with organisational changes or restructuring.Tailored change management or conflict management training can be provided for single or multiple business units. This can be done across multiple geographies and can take into account the specific needs arising from cultural diversity. We can also provide tailored training for your staff to enhance customer resource management. Our consultants can advise and develop staff and executive leadership programs to enhance existing leadership skills or to develop new skills. We can also advise clients on the selection of appropriate leadership programs that will be most closely aligned to their organisational needs. Train the trainer services can be undertaken for all aspects of leadership training. Executive Writing SkillsOur consultants can develop and deliver tailored writing skills and communications training for executive staff.Our clients are able to choose from individual or group programs and training delivery. The focus of this training is to develop concise, clear and structured writing in areas of:
Training Delivery and Curriculum DesignOur consultants can assist clients in the professional delivery of existing training programs. This can span multiple geographies and may be of most benefit where diverse cultural needs are present.Additionally, we are able to assist clients in refining their existing training, or develop training programs and standardised outcomes for projected training needs. We can take conventional training programs and develop them for a web environment and review the e-training strategies that may be in place or require implementation. This will allow clients to utilise more flexible training delivery options. Ethical Decision MakingOur consultants can devise training programs that will help to ensure that organisational behaviours are aligned with corporate values.Workshops can be designed to assist your staff explore and become aware of the ethical impact of their decisions. These can be specific to individual business units, or span multiple business units. This training forms an important aspect of your organisation’s development as a good corporate citizen and can demonstrate the link between a strong ethical culture and positive organisational outcomes. Staff Induction ProgramsOur consultants can advise clients on enhancements to their existing staff induction programs to ensure they meet all personnel and organisational requirements.If required, we can review and develop staff induction programs to meet specific business needs. We can undertake train the trainer workshops for staff induction programs, or be responsible for their delivery. This aspect of our work with clients can span multiple geographies and take into account situations in which diverse cultural needs are present. Workshop FacilitationOur consultants can work with clients to facilitate workshops, or undertake train the trainer programs in workshop facilitation.This program can be uniquely combined with conflict management when dealing with difficult strategic or organisational impasses.
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